{"id":7551,"date":"2026-07-17T19:34:07","date_gmt":"2026-07-17T19:34:07","guid":{"rendered":"https:\/\/indash.co.za\/?page_id=7551"},"modified":"2026-07-21T18:32:39","modified_gmt":"2026-07-21T18:32:39","slug":"account-deletion","status":"publish","type":"page","link":"https:\/\/indash.co.za\/index.php\/account-deletion\/","title":{"rendered":"Account Deletion"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7551\" class=\"elementor elementor-7551\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7cde3c3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7cde3c3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dd05128 ot-flex-column-vertical\" data-id=\"dd05128\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-505ac73 elementor-section-content-bottom elementor-reverse-tablet elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"505ac73\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-9ead0dc ot-flex-column-vertical\" data-id=\"9ead0dc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e9baa6 ssub-yes elementor-widget elementor-widget-iheading\" data-id=\"6e9baa6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"iheading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-heading\">\r\n\t        <span class=\"ot-heading__sub\">Effective Date: 21 July 2026<\/span>\t        <h2 class=\"ot-heading__title\">Delete Your Indash Account<\/h2>\t    <\/div>\r\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59c035f elementor-widget elementor-widget-text-editor\" data-id=\"59c035f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At Indash, we respect your privacy and give you control over your personal information.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0d6ab6 elementor-widget elementor-widget-text-editor\" data-id=\"d0d6ab6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"882\" data-end=\"1190\">If you no longer wish to use Indash, you may request the deletion of your account and associated personal data at any time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b16bedd ssub-yes elementor-widget elementor-widget-iheading\" data-id=\"b16bedd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"iheading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-heading\">\r\n\t        \t        <h2 class=\"ot-heading__title\">How to Request Account Deletion<\/h2>\t    <\/div>\r\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab163b9 elementor-widget elementor-widget-text-editor\" data-id=\"ab163b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"1481\" data-end=\"1555\">You can request account deletion using either of the following methods:<\/p>\n<h5 class=\"PDq2pG_selectionAnchorContainer\" data-start=\"1481\" data-end=\"1555\">Option 1: From the Indash App (Recommended)<\/h5>\n<ol data-start=\"900\" data-end=\"1043\">\n<li data-section-id=\"1l9g8x\" data-start=\"900\" data-end=\"923\">Open the Indash app.<\/li>\n<li data-section-id=\"ptcjoo\" data-start=\"924\" data-end=\"951\">Sign in to your account.<\/li>\n<li data-section-id=\"1ozsrhd\" data-start=\"952\" data-end=\"979\">Navigate to <strong data-start=\"967\" data-end=\"978\">Profile<\/strong>.<\/li>\n<li data-section-id=\"5b86qp\" data-start=\"980\" data-end=\"1009\">Select <strong data-start=\"990\" data-end=\"1008\">Delete Account<\/strong>.<\/li>\n<li data-section-id=\"9lqrfa\" data-start=\"1010\" data-end=\"1043\">Follow the confirmation steps.<\/li>\n<\/ol>\n<p data-start=\"1045\" data-end=\"1129\">If this option is not yet available in your version of the app, please use Option 2.<\/p>\n<h5 class=\"PDq2pG_selectionAnchorContainer\" data-section-id=\"wdrzvn\" data-start=\"2103\" data-end=\"2119\">Option 2: Contact Us<\/h5>\n<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"1181\" data-end=\"1205\"><strong data-start=\"1181\" data-end=\"1205\"><a class=\"decorated-link cursor-pointer\" href=\"mailto:privacy@indash.co.za\" rel=\"noopener\" data-start=\"1183\" data-end=\"1203\">privacy@indash.co.za<\/a><\/strong><\/p>\n<p data-start=\"1207\" data-end=\"1215\">Subject:<\/p>\n<div class=\"relative w-full mt-4 mb-1\">\n<div class=\"\">\n<div class=\"contents\">\n<div class=\"relative\">\n<div class=\"h-full min-h-0 min-w-0\">\n<div class=\"h-full min-h-0 min-w-0\">\n<div class=\"border border-token-border-light border-radius-3xl corner-superellipse\/1.1 rounded-3xl\">\n<div class=\"h-full w-full border-radius-3xl bg-(--code-block-surface) corner-superellipse\/1.1 overflow-clip rounded-3xl [--code-block-surface:var(--bg-elevated-secondary)] dark:[--code-block-surface:var(--composer-surface-primary)] lxnfua_clipPathFallback\">\n<div class=\"relative\">\n<div class=\"pe-11 pt-3\">\n<div class=\"relative z-0 flex max-w-full\">\n<div id=\"code-block-viewer\" class=\"q9tKkq_viewer cm-editor z-10 light:cm-light dark:cm-light flex h-full w-full flex-col items-stretch \u037cs \u037c16\" dir=\"ltr\">\n<div class=\"cm-scroller\">\n<pre class=\"cm-content q9tKkq_readonly m-0\"><code>Account Deletion Request<\/code><\/pre>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p data-start=\"1251\" data-end=\"1266\">Please include:<\/p>\n<ul data-start=\"1268\" data-end=\"1358\">\n<li data-section-id=\"x162p7\" data-start=\"1268\" data-end=\"1299\">Your registered email address<\/li>\n<li data-section-id=\"1km5ggg\" data-start=\"1300\" data-end=\"1358\">Your full name (optional, to help identify your account)<\/li>\n<\/ul>\n<p data-start=\"1360\" data-end=\"1472\">For your security, we may request additional information to verify your identity before processing your request.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a66d2ea ssub-yes elementor-widget elementor-widget-iheading\" data-id=\"a66d2ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"iheading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-heading\">\r\n\t        \t        <h2 class=\"ot-heading__title\">What Information Will Be Deleted?<\/h2>\t    <\/div>\r\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-930d11a elementor-widget elementor-widget-text-editor\" data-id=\"930d11a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"1516\" data-end=\"1624\">Once your request has been verified and approved, we will permanently delete or anonymize, where applicable:<\/p>\n<ul data-start=\"1626\" data-end=\"1830\">\n<li data-section-id=\"ux36jl\" data-start=\"1626\" data-end=\"1647\">Your Indash account<\/li>\n<li data-section-id=\"mywrpr\" data-start=\"1648\" data-end=\"1669\">Profile information<\/li>\n<li data-section-id=\"1ym6gzy\" data-start=\"1670\" data-end=\"1685\">Grocery Lists<\/li>\n<li data-section-id=\"y7r0ls\" data-start=\"1686\" data-end=\"1698\">Watchlists<\/li>\n<li data-section-id=\"11olap\" data-start=\"1699\" data-end=\"1727\">Saved shopping preferences<\/li>\n<li data-section-id=\"mygmzx\" data-start=\"1728\" data-end=\"1754\">Notification preferences<\/li>\n<li data-section-id=\"184zyef\" data-start=\"1755\" data-end=\"1790\">Shopping history stored by Indash<\/li>\n<li data-section-id=\"1plico0\" data-start=\"1791\" data-end=\"1830\">Associated authentication credentials<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94c7597 ssub-yes elementor-widget elementor-widget-iheading\" data-id=\"94c7597\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"iheading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-heading\">\r\n\t        \t        <h2 class=\"ot-heading__title\">What Information May Be Retained?<\/h2>\t    <\/div>\r\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7ac2d8 elementor-widget elementor-widget-text-editor\" data-id=\"a7ac2d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"1874\" data-end=\"1989\">Certain information may be retained for a limited period where required by law or for legitimate business purposes.<\/p>\n<p data-start=\"1991\" data-end=\"2008\">This may include:<\/p>\n<ul data-start=\"2010\" data-end=\"2190\">\n<li data-section-id=\"rw9zjv\" data-start=\"2010\" data-end=\"2041\">Financial transaction records<\/li>\n<li data-section-id=\"1do8yw7\" data-start=\"2042\" data-end=\"2059\">Invoice records<\/li>\n<li data-section-id=\"opd2ry\" data-start=\"2060\" data-end=\"2087\">Promotion billing records<\/li>\n<li data-section-id=\"1jfxy6h\" data-start=\"2088\" data-end=\"2103\">Security logs<\/li>\n<li data-section-id=\"pcpris\" data-start=\"2104\" data-end=\"2130\">Fraud prevention records<\/li>\n<li data-section-id=\"10om617\" data-start=\"2131\" data-end=\"2190\">Records required for tax, accounting, or legal compliance<\/li>\n<\/ul>\n<p data-start=\"2192\" data-end=\"2258\">This retained information will not be used for marketing purposes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0b2b79 ssub-yes elementor-widget elementor-widget-iheading\" data-id=\"b0b2b79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"iheading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-heading\">\r\n\t        \t        <h2 class=\"ot-heading__title\">Retention Period<\/h2>\t    <\/div>\r\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc60d73 elementor-widget elementor-widget-text-editor\" data-id=\"bc60d73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"2285\" data-end=\"2367\">Where retention is required, information is kept only for the period necessary to:<\/p>\n<ul data-start=\"2369\" data-end=\"2481\">\n<li data-section-id=\"z54z8x\" data-start=\"2369\" data-end=\"2399\">comply with applicable laws;<\/li>\n<li data-section-id=\"1mrf15q\" data-start=\"2400\" data-end=\"2419\">resolve disputes;<\/li>\n<li data-section-id=\"lytclv\" data-start=\"2420\" data-end=\"2447\">enforce legal agreements;<\/li>\n<li data-section-id=\"16llj6b\" data-start=\"2448\" data-end=\"2481\">protect against fraud or abuse.<\/li>\n<\/ul>\n<p data-start=\"2483\" data-end=\"2586\">Once those obligations have been satisfied, the retained information is securely deleted or anonymized.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b008b56 ssub-yes elementor-widget elementor-widget-iheading\" data-id=\"b008b56\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"iheading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-heading\">\r\n\t        \t        <h2 class=\"ot-heading__title\">Processing Time<\/h2>\t    <\/div>\r\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7fb7d8 elementor-widget elementor-widget-text-editor\" data-id=\"e7fb7d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"2612\" data-end=\"2684\">We aim to process verified account deletion requests within <strong data-start=\"2672\" data-end=\"2683\">30 days<\/strong>.<\/p>\n<p data-start=\"2686\" data-end=\"2753\">If additional verification is required, processing may take longer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78d6545 ssub-yes elementor-widget elementor-widget-iheading\" data-id=\"78d6545\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"iheading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ot-heading\">\r\n\t        \t        <h2 class=\"ot-heading__title\">Need Help?<\/h2>\t    <\/div>\r\n\t    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd8bb74 elementor-widget elementor-widget-text-editor\" data-id=\"bd8bb74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"2774\" data-end=\"2843\">If you have any questions regarding account deletion, please contact:<\/p>\n<p data-start=\"2845\" data-end=\"2875\"><strong data-start=\"2845\" data-end=\"2875\">Green Box Studio (Pty) Ltd<\/strong><\/p>\n<p data-start=\"2877\" data-end=\"2908\">Email: <strong data-start=\"2884\" data-end=\"2908\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2886\" data-end=\"2906\" href=\"mailto:privacy@indash.co.za\">privacy@indash.co.za<\/a><\/strong><\/p>\n<p data-start=\"2910\" data-end=\"2943\">Website: <strong data-start=\"2919\" data-end=\"2943\"><a class=\"decorated-link\" href=\"https:\/\/indash.co.za\" target=\"_new\" rel=\"noopener\" data-start=\"2921\" data-end=\"2941\">https:\/\/indash.co.za<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Effective Date: 21 July 2026 Delete Your Indash Account At Indash, we respect your privacy and give you control over your personal information. If you no longer wish to use Indash, you may request the deletion of your account and associated personal data at any time. How to Request Account Deletion You can request account [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-7551","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/indash.co.za\/index.php\/wp-json\/wp\/v2\/pages\/7551","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/indash.co.za\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/indash.co.za\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/indash.co.za\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/indash.co.za\/index.php\/wp-json\/wp\/v2\/comments?post=7551"}],"version-history":[{"count":17,"href":"https:\/\/indash.co.za\/index.php\/wp-json\/wp\/v2\/pages\/7551\/revisions"}],"predecessor-version":[{"id":7775,"href":"https:\/\/indash.co.za\/index.php\/wp-json\/wp\/v2\/pages\/7551\/revisions\/7775"}],"wp:attachment":[{"href":"https:\/\/indash.co.za\/index.php\/wp-json\/wp\/v2\/media?parent=7551"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}